Frequently Asked Questions
What types of adventure tours do you offer?
We offer a wide variety of adventure tours in different areas of the country, including activities such as hiking, canyoning, rafting, bungee jumping, eco biking, horseback tours, and much more. We work with different adventure parks to offer you exciting experiences in stunning natural environments suitable for the whole family.
What is the minimum age to participate in adventure tours?
The minimum age varies depending on the type of activity and the specific adventure park. Some activities may be suitable for young children, while others may have higher age restrictions. Check the description of each tour for age requirements.
What type of equipment is provided for the activities?
We provide the necessary equipment for each activity, which may include helmets, harnesses, ropes, life jackets, etc. Our equipment meets the highest safety standards and is regularly checked to ensure its quality.
Is previous experience required for adventure activities?
Previous experience is not required for most of our activities. We offer tours designed for people of all levels, from beginners to experts. Our professional guides will provide you with the necessary instructions and accompany you throughout the experience.
What should I bring for the tour?
We recommend wearing comfortable and appropriate clothing for the activity, sturdy footwear, sunscreen, insect repellent, water, and any other personal items you may need. Check the specific recommendations list in the description of each tour.
What is the cancellation and refund policy?
Our cancellation and refund policy may vary depending on the tour and the adventure park. We recommend reviewing the terms and conditions of each tour before making a reservation.
What safety measures are implemented during adventure tours?
The safety of our customers is our top priority. All our tours are led by experienced and certified guides who are trained in first aid and rescue techniques. Additionally, we follow strict safety protocols and regularly inspect our equipment and facilities.
Are adventure tours suitable for people with disabilities or reduced mobility?
Some of our activities can be adapted for people with disabilities or reduced mobility, although this may vary depending on the tour and the adventure park. We recommend contacting us to discuss your specific needs and find the best option for you.