Terms and Conditions

Terms and Conditions

Terms and Conditions of Use

Please read the following terms and conditions carefully before using our website and participating in our extreme activities. By accessing and using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any of these terms, do not use this website or participate in our activities.

1. Acceptance of Terms

By using our website and participating in our activities, you accept these terms and conditions in full, as well as any additional terms set forth by us from time to time. We reserve the right to modify these terms at any time without prior notice. It is your responsibility to periodically review these terms to stay informed of any modifications.

2. Participation in Extreme Activities

Extreme activities can be dangerous and require a certain level of skill and physical fitness. By participating in our activities, you acknowledge and accept the associated risks and release our company, its affiliates, employees, and contractors from any liability for personal injury, property damage, or any other harm you may suffer as a result of your participation.

3. Equipment and Safety

It is your responsibility to use the appropriate safety equipment provided by us and to follow the instructions given by our instructors or guides during participation in our activities. We are not responsible for any injury or damage you may suffer due to improper use of equipment or failure to comply with safety instructions.

4. Reservations and Cancellations

Reservations for our activities must be made in advance and are subject to availability. Any cancellation by the customer is subject to our cancellation policy, which is specified at the time of booking. We reserve the right to cancel or modify any activity due to adverse weather conditions or other unforeseen circumstances.

5. User Responsibility

You are responsible for maintaining the confidentiality of any login information provided to you to access our website and for all activities that occur under your account. You are also responsible for any content you post on our website and agree not to post any content that is illegal, defamatory, obscene, or infringes on the intellectual property rights of third parties.

6. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and videos, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, modify, or use such content in any way without our prior written consent.

7. Applicable Law

These terms and conditions are governed by the laws of the jurisdiction where our company is located, and any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

8. Contact

If you have any questions or concerns about these terms and conditions, please feel free to contact us through the contact information provided on our website.

By using our website and participating in our extreme activities, you confirm that you have read, understood, and accepted these terms and conditions in their entirety.

Reservation Policies:

**We accept Visa, Mastercard, and American Express.

Reservation Changes:

Once a reservation is made, changes to date and time can be made at no cost, depending on provider availability and if the change is requested at least one week prior to the originally agreed date by the customer. No monetary refunds will be issued.

Cancellations:

In the event that ECO Xtreme needs to cancel a tour, customers will have the opportunity to reschedule the tour. Rescheduling is subject to availability.

Cancellation with less than 24 hours’ notice – No refund and no opportunity to reschedule.

In case of no-show, 100% of the fee will be charged.

Privacy Policy

Last updated: May 4, 2024

Eco Xtremo S.A. (“we” or “our”) operates the website www.ecoxtremo.com (hereinafter referred to as the “Service”).

Collection and Use of Information

We collect personal information to provide and improve our Service. This information may include data such as your name, email address, and phone number.

We use this information to:

  • Provide and maintain our Service.
  • Notify you about changes to our Service.
  • Allow you to participate in interactive features of our Service.
  • Provide customer support.
  • Collect analytics or valuable information to improve our Service.

Data Disclosure

We do not share your personal information with third parties, except where necessary to comply with applicable laws or protect our rights.

Data Security

We take measures to protect your personal information, but no method of transmission over the Internet or electronic storage is completely secure.

Children’s Privacy

Our Service is not directed to children under 18 years of age, and we do not intentionally collect personal information from them.

Changes to this Privacy Policy

We may update our Privacy Policy occasionally. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact

If you have any questions about our Privacy Policy, please contact us via [Email Address] or [Contact URL].

By using our Service, you agree to our Privacy Policy and consent to the collection and use of your personal information in accordance with this policy.

If you have any questions, feel free to reach out to us!